国家开放大学邮政学院管理英语3作业答案

管理英语3

学校: 国家开放大学邮政学院

平台: 国家开放大学

题目如下：

1. 1. 回顾一下会话演练的内容，和Wendy一起完成公司的组织结构框架图。 1. 2. 3. 4. 5.

答案: Operations# Finance & Administration# Customer Service# Communications# Sales and Marketing

2. 1. —Could I help you with your heavy box? You are so tired — _____________ I can manage it.

A. No. thanks.

B. Yes, please.

C. All right.

答案: No. thanks.

3. 2. — Sorry, I made a mistake again. —_________ Practise more and you’ll succeed.

A. Never mind.

B. Certainly not.

C. Don't mention it.

答案: Never mind.

4. 3. He gave up his study in college in _______.

A. bundle

B. despair

C. ash

答案: despair

5. 4. –__________ father took part in the charity activity in the neighbourhood yesterday? – Peter's.

A. Whose

B. What

C. Which

答案: Whose

6. 5. It's ___________ to point to or talk about strangers in public.

A. not polite

B. polite

C. good

答案: not polite

7. 6. 二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分） Human Resources Management 　　Human Resources Management (HRM) is the process of managing people and their relationships in an organization. These two processes are important in the success and growth of a business. 　　In managing people, staffing is the most important component of HRM. It needs to make guidelines and procedures for hiring and placement. Staffing also involves the management of employees on matters like monitoring of holidays, absences, health and safety, disciplinary action, and dismissal. 　　Another important element of HRM in managing people is keeping the employees in the company. The training of employees to enable them to improve their career development is very important. Good HRM policies ensure that there are clear regulations which show the pay levels for the different positions in an organization. It is important for the staff to know the career path, pay, training and other opportunities that are available to them. Performance management is another important component of HRM. The reason for this is that many employers use it to evaluate career improvement and to determine pay increases. 　　The secondary role of HRM is the management of the relationships among people in an organization. This includes staff within departments as well as across the whole organization. The relationship between staff and management is an important factor in the success of an organization. It decides how fast an organization will realize their goals. 　　The focus of HRM is the people within an organization. Regular planning, monitoring and evaluation are important for the success of HRM. Successful management ensures that all employees know their role, career development and also feel part of an organization. 操作提示：通过题干后的下拉框选择题目的正确答案。 ____________is / are important in the success of a business. 　A. Teamwork spirit and high salary 　B. The process of managing people and their relationships 　C. Talents and their goals 2. The most important component of HRM is____________. 　A. staffing 　B. planning 　C. monitoring 3. According to the passage, it is important for the employees to know the career path, pay, training and other opportunities through____________. 　A. notices 　B. policies 　C. advertisements 4. We can use____________ to evaluate career improvement and to determine pay increases. 　A. staffing 　B. HRM policies 　C. performance management 5. ____________ is NOT mentioned in the text about the success of HRM. 　A. Regular planning and monitoring 　B. Evaluation 　C. Training

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8. 7. —How did you find your visit to Qingdao, Joanna? —_____________

A. Oh, wonderful indeed.

B. I went there alone.

C. A guide showed me the way.

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9. 8. __________ important it is for kids to imagine freely!

A. What

B. How

C. What an

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10. 9. The _______ was only sentenced to pay a fine of $10,000.

A. worm

B. tube

C. criminal

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11. 10. 二、听力理解 听对话录音，根据对话内容判断正误（每题10分）。 录音 操作提示：通过题干后的下拉框选择题目的正确答案。 　 What is the possible relationship between the two speakers? 　A. A couple. 　B. Colleagues. 　C. Teacher and student. 2. What is the opinion of the female speaker about high salaries? 　A. She thinks high salaries can get a lot of talents. 　B. She thinks high salaries are the key factor in motivating the staff. 　C. She thinks high salaries stop people from moving on. 3. Who controls overtime work? 　A. The employers. 　B. The workers. 　C. The companies. 4. FAIR in fair wages means __________. 　A. general 　B. competitive 　C. high 5. The topic of the dialog is about __________. 　A. how to control overtime 　B. how to pay wages 　C. how to motivate the employees

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